Wednesday, July 31, 2019

Biomolecules

In order for students to receive a better understanding on bimolecular, Mr.. Wilkinson had them conduct a lab on Friday in class. During the lab, students ere asked to mix together chemicals with elephant urine and document any Chant gees In the solutions. Depending on each alteration, students were asked to observe and decide whether or not there were any macromolecules in the substances. During our observation, many of the results came back altered in some form, meaning that macromolecules were present in the chemical.We automatically knew this when the liquids dropped on the paper bag became translucent within a few minutes, since the fats in the substance are what ma eke it see through. This came as a concern because the tests suggested that the tangent's body is not functioning as it should. When people are sick, nutrients, macromolecules obtained through the food we eat, might pass through the b odd without being absorbed and end up being eliminated in our urine.In our Patti ne t's case, lots of macromolecules were found in their urine, indicating a possible problem, and it was agreed that further testing should be done. This lab turned out to be very interesting and even proved to be quite educational. In this lab, learned the differences between negative and positive controls, and why they were significant in an experiment. Although some sets sacks

Tuesday, July 30, 2019

Project Management Body of Knowledge Essay

The PMBOK is an IEEE standard pioneered by PMI that provides the essentials of project management to successfully complete the project. Out of the nine knowledge areas I think these three areas are the most important and if these are managed well the trade show would be very effective. 1. Project Time Management A project is considered winning only if it is delivered on time and in that case only, it earns proper attention in terms of business and visitors. A project needs to be divided into various small tasks and each task must be linked together using two strategies of logical relationship between the tasks and the estimated time. Furthermore the sequence of flow of the tasks defining dependency of tasks on each other is important in this regard. The priority of tasks must also be considered while time managing the project. Milestones must be set to follow the time management properly; these milestones may include the following:  · The start and finish of a project  · Completion of major deliverables  · Formal reviews  · Key events such as presentations If this area of PMBOK is missed then the project would not be delivered on time and would definitely lose its value and if it is still delivered the quality of the trade show would definitely have been deteriorated. 2. Project Human Resource Management To manage most projects, another most important area is human resource management. To organize a trade show a number of people having expertise in various areas are needed and effectively managing them so that maximum output form the employed people is taken is a key to a successful project. The frustrated project managers are usually found saying that they need more resources, but even with more resources the problem doesn’t get solved, adding more resources may even complicate the problem. The key to it is to systematically analyze the project human resource requirement, which in turn make possible effective project completion in a timely and neatly manner (Meredith & Mantel, 2008). Key practices to improve the human resource management are  · List the people with the tasks (in a Gantt chart)  · Find out If the same person is listed as the owner of the most of the tasks  · Find out if The same person is listed as owner of the same parallel tasks  · Find out if The any person has been barely listed  · Find out if The Many tasks are stacked up in parallel  · Find out if Those tasks which don’t have owners If the proper HRM is not a practice, Firstly Cost of project would be increased and secondly rift between the several members of the team may result leading to the total failure of the project. 3. Project Communications Management To organize an effective event the communication between the various members of the team need to have effective communication between them. Large projects such as tradeshow generate a large amount of communication. Proactively determining the mode of communication between the team members and how often would that communication takes place would be an important time saver, some teams agree to use email for formal and non urgent matters and voice mail/ phone call for urgent matters. Another way is to give responsibility to someone who would be responsible for communicating information to the senior managers. Trade show, like all other projects, needs to establish its own communication strategy depending upon the people involved and the cost (Kerzner, H. (2005). Ineffective communication would incur considerable increase in cost to the project and things would happen but in a haphazard manner with often conflicts occurring within the team and same tasks done repeatedly by several members resulting in wastage of time.

Monday, July 29, 2019

Assignment Essay Example | Topics and Well Written Essays - 2000 words - 1

Assignment - Essay Example With this concern, the report will comprise a brief description of the existing problems and their adequate solutions associated with offering quality and evidence based nursing facilities. Moreover, the discussion will also include necessary logistics and resources which are significant to effectively address the problems associated with the nursing facilities for pneumonia patients. Proposed Implementation Plan Method(s) of Obtaining Necessary Approval(s) and Securing Support for Proposal Obtaining effective support from nursing institutions would be the major aspect for the research which would provide adequate and substantial helpful information to accomplish the research objectives. The research aims to integrate evidence based practices with clinical awareness to substantiate the proposed plan. In order to accomplish the research objectives the research has incorporated various elements based on statistical evidence as well as to attain substantial support from the management a nd other associates. The main objective of this proposal is to maintain adequate framework to effectively provide evidence based services for the pneumonia patients. The proposed implementation plan will be presented to the board of directors from various departments as well as to the different management personnel of healthcare facilities. The information will be presented through arranging an assessment program in which experienced board of directors and concerned management personnel will be invited to have a thorough evaluation of the proposed procedural change. Description of the Problem Pneumonia can be considered as one of the major and vulnerable diseases, which creates an inflammatory condition in lungs (Leach, 2010). The disease can be considered as one of the most acute ailments which had killed a large number of children during the year 2008 and there has been considerable number of victims from different age groups across the various nations of the world. Effective vacc ination along with taking useful antibacterial treatment and care facilities can significantly prevent pneumonia from affecting human health (World Health Organization, 2008). A ventilator is recognized as a machine which aids a patient to breathe to providing required oxygen by the use of a tube. Ventilator associated pneumonia (VAP) is identified as a kind of lung infection or a pneumonia which grows in an individual while he/she is receiving life-support through a ventilator (CDC, n.d.). It is observed that VAP had resulted in a number of deaths in the US hospitals over the years. For instance, in the year 2002, an anticipated 250,000 healthcare-related pneumonias were reported in the hospitals in the US. Out of which around 36,000 caused death of the person suffering from this critical medical condition. It is also recognized that patients who are being provided with mechanically-assisted ventilation are at greater danger of getting affected by healthcare-related pneumonia. In t he year 2011, National Healthcare Safety Network (NHSN) had reported in excess of 3,525 VAPs around different healthcare institutions in the US (CDC, 2013). Description of t

Sunday, July 28, 2019

XYZ Counseling Agency Case Study Example | Topics and Well Written Essays - 500 words

XYZ Counseling Agency - Case Study Example This is evident from the fact that the company has employed a policy that categorically prohibits any kind of violence. Employees at XYZ Counseling Agency who have violated these rules in the past have been disciplined, but no employee’s services have been terminated for such conduct. Given that XYZ Counseling Agency does not discriminate against employees on the basis of sex, religion, race, age, or sexual orientation, employees are expected not to create an offensive, hostile or threatening environment (Szwajkowski, 1996). The company also believes in providing the highest standards of customer relationship and earns its clients by providing superior services and not through unethical, problematic or offensive business practices. XYZ Counseling Agency believes in developing credibility with its clients by meeting its commitments. The company recognizes that if commitments are not met, client trust is damaged. The fact that Chuck was hired as an anger management consultant implies that he was expected to set an example by keeping his temper in control instead of behaving in the manner that he did not only with Wilbur but also with another client a week ago, whom he had grabbed by the arm. The company is a counseling agency and any instance of such behavior will create negative propaganda that will do immense damage to its credibility in the market. Beating up a client during a counseling session is not acceptable under any circumstances, especially when the very purpose of his visit to the center is to get relief from the emotional or psychological hardships that he is suffering from. Instead of being empathetic with the client for his weak emotional state, Chuck chose to beat up Wilbur, who is a client that the company is obliged to treat with utmost concern and empathy. Given that XYZ Counseling Agency has a  specific policy in place against violence and all employees are signatory to such policies at the time of being hired, the  company is within its legal rights to terminate Chuck’s services with immediate effect. It is apparent that Chuck has a past record of engaging in violence at the workplace, which is evident from the fact that he was fired from a counseling job five years ago for having become violent with a client.

Saturday, July 27, 2019

Managing Essay Example | Topics and Well Written Essays - 2750 words - 4

Managing - Essay Example He argues that power cannot be easily repressed because it has productive aspect. Power cannot be seen only in terms of economic determination though it can be exercised for economic utility on human subjects. He examined the creation of modern disciplines, their principles of order and control, and how they tends to disindividualize power, making it appear as if power exists in the institution rather than the people. He used the Panopticon model by Bentham to explain the way institutions function in that the modelmakes power automatic and disindividualized. He held that the principles of power were concentrated on a distribution of bodies rather than one person. In The Subject and Power, he explained that modern-day disciplinary organizations allow a large number of people believed to be specialist to exercise control over a smaller number. He says power exists only when it is put into action and it does not mean a renunciation of freedom or transferring of rights of majority to few. In a power relationship, power involves actions executed based on another person’s actions and reactions. In this understanding,Freedom is a condition for the exercise of power and is exercised over free subjects, but only in as far as they are free. Foucault believes that power is productive, it is not a property of the state and it operates all social relations among persons. He views the mechanisms of power to produce different types of knowledge which collects information on people’s activities and existence in order to further reinforce the exercise of power. Other than the disciplinary power, Foucault describes pastoral power as ultimate power where people discipline themselves.it applies to the everyday life of an individual and imposes a law of truth on him making him a subject. Power produces subjects but not conformity; it ensures the individuality of all persons with their differences and deviances being

Friday, July 26, 2019

Organizational Behavior Essay Example | Topics and Well Written Essays - 4750 words

Organizational Behavior - Essay Example It is also considered to be the job of a HRM to recruit and hold on to the most skilled and proficient employees to make the organization competitive with respect to attracting potential candidates. In the present competitive and rapidly altering business environment, management of human capital has become critically important to preserve viability of the team. Thus, the HRMs involve a pivotal role in today’s business as people are considered to be the key factor which helps to attain long-run competencies. Organizations can replicate production processes or marketing strategies, but the talent of employees makes an organization unique and differentiates it from other competitors (Society for Human Resource Management, 2012). My Personal Leadership Philosophy The concept of leadership is quite broad and situational. In order to become a successful HRM, I have examined the most vital aspects in me for the reason of mastering leadership. I have realized that leadership is not about having subordinates, it is not a mere title and it cannot be accomplished by mechanically following few ideologies but rather leadership means to have the nerve for making the appropriate choices. Leadership is empowering the subordinates to pursue a shared objective of accomplishing a positive and long-term influence. My leadership philosophy has been formed with the help of several aspects. The first aspect is self-understanding. I believe that without self-understanding, one cannot successfully accomplish leadership qualities. The rarest form of leadership is believed to depend on relationship. One of the most significant activities conducted by me for the reason of developing my personal form of leadership is identification of the core worth. Probably, the most critical aspect to become an operative leader is to define and realize the core values of the organization or the team so that shared objectives can be created and a culture to promote coordination as well as competition can be developed. Based on these philosophical guidelines, I shall determine my core values as self-understanding, honesty and respect, passion, growth and learning as well as communication skills which I expect to assist me in facilitating the attainment of organizational goals and objectives. My Skills /Competencies Se lf-understanding: It is believed that one cannot accomplish leadership qualities without self-understanding which signifies the realization of his/her strengths and weaknesses. Once this understanding is gained, decisions need to be made in accordance with the individual principles. It is in this context that a genuine leader is believed to remain true to every concerned person. Genuineness in this sense denotes reliability in behavior and decisions along with the appropriate level of sincerity towards the subordinates. Honesty and Respect: Honesty has great significance in life and helps to control actions which are ethical and well-justified. I regard honesty to be one of the vital values in my life. It sets a particular framework based on which a leader makes all decisions. Without honesty, there would be no inspiration to follow other morals. According to my experience in the HRM division, the other imperative factor measured to be essential for leadership is ethical practice. T he factor of ethical practice is one of the efficient and effective aspects of leadership in order to make appropriate decisions. It

Analysis of Bottled Water Markets Coursework Example | Topics and Well Written Essays - 1250 words

Analysis of Bottled Water Markets - Coursework Example The demand of bottled drinking water in the UK and the rest of the world have been rising steadily over the years. In the UK, the bottled water industry holds a significant share in the soft drinks industry. In 2011, 1682 million litres of bottled drinking water were consumed and the total drinking water bottle production was 1692 million litres. Per person consumption of bottled drinking water was 34 litres in 2011. People consumed bottled drinking water more than nectar juices, wine etc (British Bottled Water Producers, 2011).  In the UK, drinking water consumption has increased drastically, that is why supplies have increased and bottled drinking water has become a necessity for many (Weissberg, 2008). The supply and demand of a product usually depends upon the price of the product and other economic factors (Jain and Khanna, 2007). However, in this particular case the price of the packaged drinking water does not have much impact on consumers as, water is a necessary beverage. The basic increase in demand of bottled drinking water is due to the loss of faith of the public in tap water system of the country (Bridges and Linkov, 2011). This has boosted the sales of packaged water. When consumers travel, they prefer packaged water because it is convenient to carry and trustworthy in terms of quality.     The average price of a 500 ml bottled drinking water sold by the restaurants of UK is  £1 and for restaurant owners is  £1 a litre. This data shows the availability of safe drinking water in restaurants and diners in the UK (Hickman, 2013). Demand of a product arouses when the consumer has a certain desire to own that product and to fulfill their requirement,the goods are supplied by the supplier (Jain and Khanna, 2007). The demand of the bottled drinking water is high and but its price is low.  When there is an average demand of bottled drinking water, the demand can be met by the suppliers very easily. However, when the demand of bottled drinking water will increase, it will be difficult for the suppliers to meet the growing demand of consumers. The bottled drinking water is purified by the water purifier companies and is infused with vitamins and minerals. This process takes a lot of time and to ensure quality of the products, the time factor is very important for manufacturers of bottled drinking water.

Thursday, July 25, 2019

Law assignment Essay Example | Topics and Well Written Essays - 2750 words

Law assignment - Essay Example Ewing is expected to win the case being treated unfairly compared to the other students who also failed in the particular exams. 3. This case would lead to the limitation of the rights of students and the justification of inequalities in educational institutes – potentially in other organizational areas also. Journal Activity  2 1. Lee entered a liquor store for buying cognac. However, he thought he could have it without paying for it or, at least, not for all of it. He took two bottles of cognac from the self but concealed one of them in his pants. The employee saw him and approached him. Then, Lee left both bottles and started to run. However, he was caught by a near-by police officer and was prosecuted for shoplifting. 2. Shoplifting is the criminal offence discussed in this case. The specific crime can be generally characterized as theft; however, its level is different across states, in accordance with the limits set for the value of the goods stolen. Normally, shoplift ing is characterized as a misdemeanor; for goods over the $500, shoplifting is considered as a felony. Shoplifting laws are highly differentiated across states. 3. The effective enforcement of law related to shoplifting, as of other crimes also, could be a means for increasing the sense of safety of citizens in their daily activities. Journal Activity  3 1. Philip Smith brought with him in school a poisonous spider. He locked it in his locker thinking that it could not escape. However, two students opened Philip’s locker, the spider escaped and entered the locker room of Judy Norton. The girl was bitten by the spider and sued Smith for the injury she suffered. 2. Norton can use the personal injury law which entitles the person who suffered the injury the right to ask for compensation for the injury he suffered but also for damages of other types (damages for emotional pain, future medical expenses and so on). Norton is expected to win the case only if she proves that Smith had responsibility for the injury, i.e. that he could have foreseen the danger and that he did not take the necessary measures to avoid it. 3. This case could help to understand clearer the liability for not taking the necessary measures when owning a pet/ animal. Journal Activity  4 1. A divorce case has been brought before a federal district court because the parties involved, Shahnaz and Vasu Harinath, wanted to keep the problem secret – referring to their community. Would the federal district court hear the case? 2. The family law is applied to this case. However, in accordance with the laws on jurisdiction, the federal district courts do not have the power to hear such cases. It is expected that the case will be diverted to a state court. 3. The specific case would be important answering to the following question: are the parties of a law dispute free in choosing the court that will hear their case? Journal Activity  5 1. I agree with the auto dealership. Since there is a mistake in the advertising, which the auto dealership could not control, it would not be fair for his advertisement to be considered as an offer. Also, generally, the courts do not consider advertisements as ‘offer’, refusing the potential of an advertisement to bind the party that made the advertisement (for instance, Partridge v Crittenden 1968). More specifically, in the context of the

Wednesday, July 24, 2019

The Arkansas State Lottery Essay Example | Topics and Well Written Essays - 3000 words

The Arkansas State Lottery - Essay Example Based on a US 2003 Report, Arkansas ranked only 43rd in academic achievement among the 48 contiguous states in U.S. The National Education Association in 2002, meanwhile, rated Arkansan teachers' salaries at 41st place, pegged at no more than $36,962 per year. Additionally, the American Legislature Council bemoans that spending per pupil in the state is $5,764, roughly 25 percent lower than the national average of $7,557 per student (Muck). Local supporters of the lottery, hence, claim that returns drawn from the lottery would, by way of improving cash flows, facilities, technologies, and the overall serviceability of the institution, uplift the lagging educational system in the Arkansan state. Lottery money can also plug income and funding gaps critical to the overall maintenance and expansion of institutional development programs3. One such lottery supporter, Sandy Garrett, Oklahoma's state superintendent of public education, recounted that the expansion of the local scholarship program in Georgia was augured by its vigorous state lottery, and captured more fluently by its HOPE Program4. These scholarships had enabled several average or "B" students in high school land into top state-universities sans any significant financial burden (Muck). On a more On a more practical light, Rep. Shirley Walters-Greenwood of Arkansas explained that in-situ lotteries can generate savings. She mentioned that scores of people from Arkansas travel interstate to play lottery in presumably more palatable and less notorious gaming venues such as billiards halls, bingo sprees and casinos. Likewise, crossing states impose additional costs for gas and travel, and compel Arkansan

Tuesday, July 23, 2019

Luftwaffe's Failure to Win the Battle of Britain Essay

Luftwaffe's Failure to Win the Battle of Britain - Essay Example Britain planned for German invasion called operation sea lion and this plan was to establish German air superiority over southern England and the English Channel, and aimed at attacking RAF and anything attached to it (Turner, 2010, p.38) resulting to the first world’s strategic bombing campaign and battle in the air, the battle of Britain. During the opening phase of the battle of Britain, the German planned to gain air superiority and this resulted to an attack by the Luftwaffe on the RAF fighter airfields named Eagle Day (Wyatt, 1940). Luftwaffe decided to attack British domestic shipping in the English Channel to draw out the RAF and suppress their fighting strength and even though the Germans made daily strikes against ship convoys, after sometime, Luftwaffe lost about 248 fighters and bombers to RAF’s 148 fighters lost and this encouraged RAF to fight on and win the battle (Wyatt, 1940). This essay presents an account for the for the Luftwaffe’s failure to win the battle of Britain. Â   About twenty years ago, Europe lay at Hitler’s feet and Britain faced its darkest hour as it was outnumbered and friendless as the German force continued its advance and this made them to see their defeat as being inevitable and their victory became legendary. RAF focused on shooting down all German planes from northern as well as eastern France (Clayton & Craig, 2011, p.18). RAF had the high-performance Hawker Hurricane and Super marine Spitfire fighters whereas the Luftwaffe's principal fighter planes were the Messerschmitt Bf109, the Messerschmitt Bf110, and numerous bombers Wyatt, 1940). The Luftwaffe failed to win the battle because they failed to destroy the air defences of Britain to enable them launch an invasion- Operation Sea Lion, and they as well failed to bomb Britain into surrender since RAF had a well-established and effective spitfire and hurricanes controlled by advanced radar system and this prevented Luftwaffe from emerging v ictorious. Luftwaffe focused on using air campaign to threaten Britain and this campaign was aimed weakening RAF in order to make Britain vulnerable to attack from the air, and to fulfil the basic precondition of invasion by establishing air superiority over the invasion of the South East England (Bungay, 2010, p.27). At the beginning of the battle, Luftwaffe focused on attacking shipping in the English Channel as well as coastal towns but later on, Goering changed his focus to completely destroy RAF, by attacking airfields and their radar bases. When the battle commenced RAF had less than 500 aircraft that were not capable of reaching German territory and therefore, the British preparations was based on avoiding defeat and conquest (Overy,2010, p.6-7). Many factors can explain the Luftwaffe’s failure to win the battle of Britain and many scholars have contributed largely in providing an explanation of the air battle and how the air campaign was developed. Firstly, German pla nes were constructed and designed for short distance tactical tricks and local air superiority, they lacked heavy bombers (Wyatt, 1940), and they lacked quality fighters with the fuel endurance to act as escorts to the bombers they had. Germany lacked long-range bombers and was not able to field its first strategic bomber during the battle (Correll, 2008). On the contrary, Britain had a much more experienced and better equipped fighting force and generally, RAF was strong and massively outnumbered German forces. Accordingly, more and better British fighters were available and ready to help RAF during the battle

Monday, July 22, 2019

Ethical Leadership in the 21st Century Essay Example for Free

Ethical Leadership in the 21st Century Essay Leadership is a critical component of the organizations culture as leaders can create, maintain, or change culture. Thus, leadership is significant to establishing an ethically oriented culture. The idea that corporate leaders are accountable for organizational ethics is not a new one. In 1938, management theorist Chester I. Barnard described the executives role in â€Å"forming morals for others† in his book The Functions of the Executive. Barnard suggested that the purpose of developing organizational morals is a distinctive characteristic of executive work going far beyond the moral challenges faced by individuals usually. Besides superior technical skills, a high capability for responsibility, and an intricate personal morality, this task requires moral ingenuity in defining an organizations code of ethics and instilling the basic attitudes that support it. According to a report from the Business Roundtable, a group of senior executives from major American corporations, leadership is crucial to organizational ethics. To achieve results, the Chief Executive Officer and those around the CEO need to be explicitly and strongly committed to ethical conduct, and give constant leadership in tending and mending the values of the organization. † (Business Roundtable, 1988). In surveys of practicing managers, honesty and competence appear as the most important qualities identified as essential to good leadership (Barry Z. Posner and William H. Schmidt, 1992, 33). This view was echoed by Vin Sarni, former CEO of PPG Industries, a large multinational firm, in a 1992 speech to Penn State business school students. Sarni said that the title CEO stands for Chief Ethics Officer, a statement that recognizes how important it is for the organizations leader to set the firms ethical standards (Trevino and Nelson, 1995). If the organizations leaders seem to care only concerning the short-term bottom line, employees rapidly get that message too. John G. Rangos, Sr. , the founder of Chambers Development Co. a waste management firm, demanded bottom-line results. When executives reported to him in 1990 that profits would fall short of projections, he is quoted to have said, â€Å"Go find the rest of it. † And so they did, until an outside audit in 1992 found that the company had erroneously reported strong profits in every year since 1985, though it was losing money all the time. Former employees say that, in the pursuit of growth, influenced numbers were tolerated, or perhaps even encouraged. One former employee who found discrepancies in 1988 was told, â€Å"This is how the game is played. (Trevino and Nelson, 1995) Leaders symbolize significant others in the organizational lives of employees, with considerable power qua behavior role models or simply power, in the meaning of being able to force others to carry out ones own will. Leaders example and decisions affect not simply the employees who report to them, but also the stockholders, suppliers, customers, the community, the country, and even the world. Considerations of the ethical component in day-to-day decisions will set the tone for others who interrelate with the company. Thus, the image of the business leader will affect how others choose to deal with the company and will have continuing effects, as all managers and employees look to the highest level for their cues as to what is suitable. Top executives must live up to the ethical standards they are espousing and imply ethical behaviors in others. Leadership can make a difference in forming an ethical or unethical organizational culture. Work on ethical and unethical charismatic leaders also highlights the significance of the leader in the ethics equation. More particularly, charismatic leaders can be very effective leaders, yet they can vary in their ethical standards. Such differences determine the degree to which an organization builds an ethically oriented culture, the types of values followers will be exposed to, and the role models with whom employees will have their most direct personal contact (Howell and Avolino, 1992, 43-54). One way to pull together the contributions concerning how organizational culture is shaped and reinforced by leadership style is to understand organizational culture as ethical climate. One could also ask to what extent the moral maturity of organizational cultures or climates, controlling reference group types, or dominating ethics types are interdependent or interacting with leadership styles. One could also ask if unethical leadership styles encourage an unethical climate or vice versa, if the effect of unethical leadership is reinforced or counteracted by the organizations ethical climate. Ethical dilemmas will frequently result in unethical behavior if an organizations leadership furthers an immature, indistinct, or negative ethical climate. Such unethical behavior is, of course, not only furthered by an unethical climate, but also reproduces such an ethical climate, in a system feedback fashion, being contagious and self-reinforcing (or perhaps infuriating internal or external counter reactions). In such instances, an organizations culture predisposes its members to perform unethically. Kent Druyvesteyn, former staff vice president, ethics, General Dynamics Corporation, made a similar point concerning leaders as ethical role models. People in leadership need to†¦set the tone by instance of their own conduct. We could have had all the workshops in the world. We could have even had Jesus and Moses and Mohamed and Buddha come and speak at our workshops. But, if after all of that, someone in a leadership position then behaved in a means which was differing to the standards that instance of misbehavior by a person in a leadership position would teach more than all the experts in the world (Trevino and Nelson, 1995). Clearly, the development of an ethical corporate culture depends on the tone set at the top. The earliest and most continuing normative formulation has underlined the responsibilities of business corporations to those affected by a companys decisions and policies. From the beginning, it has been felt that business has fiduciary duties and compulsions of performance that extend beyond the companys legal boundaries and economic goals. This view is identical to declaring that those who own the company should run it, or hire professional managers to run it, with an eye to the interests of others as well as their own. Therefore, business owners and managers are said to have a range of social responsibilities additionally to being responsible for the normal economic functions that one expects to find in a well-organized and well-run firm (Shaw, W. H. Barry, V. 2004). To maintain and diminish this perspective, its advocates have drawn on various economic, political, ideological, and socio cultural sources, though rarely acknowledging them as such. The business mind easily transmogrified this hoary maxim into the corporate context by adopting for executives the mantle of steward of the public interest, trustee of business resources, and corporate statesman anticipated to manifest a broad social vision, while not refuting their companys economic purpose and objectives (nor, it might be added, did it disturb their power). For the most part, these attributions of moral peerage were what might be called self-coronations or simple declaration, since no visible public selection process had elevated these corporate worthies to such vaunted peaks of public influence and function. Thus capable with self-anointed, regal-like responsibilities, corporate executives everywhere were advocated to adopt an enlightened self-interest perspective in approaching business decisions and originating corporate policies. To act otherwise was to risk serious inroads on business-as-usual. As the Committee for Economic Development put it, The policy of enlightened self-interest is also based on the intention that if business does not accept a fair measure of responsibility for social improvement, the interests of the corporation might actually be jeopardized. . . . By acting on its own initiative, management preserves the flexibility needed to conduct the companys affairs in a positive, efficient, and adaptive manner. The report averred that looking beyond todays bottom line would pay off in the long run by reducing social costs, dampening radical antibusiness protest, and attenuation the likelihood of government intervention into business affairs. certainly, the stability and public acceptance of business itself were said to be at risk: Indiscriminate opposition to social change [by business] not simply jeopardizes the interest of the single corporation, but also affects negatively the interest all corporations have in maintaining a climate conducive to the effective functioning of the entire business system. (Frank Abrams, 1951, p. 33). Theorists have, generally, identified four broad areas of corporate responsibility: economic, legal, moral, and social. The major premise of the four areas is found in the basic nature of the corporation, which is a surreptitiously based, economic entity with jural standing, whose members are expected to make decisions that will have a noteworthy impact on a number of constituents (Brummer, 1991). Thinkers and researchers do not always agree that a corporation has all four responsibilities. Some do not consider that corporations have a moral responsibility; others believe that moral and social responsibilities come after economic and legal ones. The economic responsibilities of corporations have been distinct in many ways. Milton Freidman, for instance, states that the economic responsibility of a firm is distinct by the corporate intervening goal. To him, a corporate overriding goal is maximum returns to investors. As long as a corporation works on the way to achieving this goal, it is deemed economically responsible (Freidman, 1970). Based on the same philosophy, Manne (Manne and Wallich, 1972) argues that the intervening goal of the corporation is to maximize shareholders profits. In the majority of instances, maximizing investors returns would lead to utmost profits, and vice versa. Herbert Simon, on the other hand, disagrees with the perception of profit maximization and strongly argues for profit satisfying. He contends that because executives should respond to a number of other objectives, factors, and constraints, and must do so in the framework of what he calls bounded rationality, they in fact seek to reach a mere satisfactory level of profit. Whether maximization or satisfying, economic responsibility proponents consider that the number one responsibility of businesses is, first, its shareholders, and then other constituents. However, the dilemma concerning the issue of harmonizing the firms economic association with its social orientation still lingers. A step in the direction of easing the confusion was taken while an inclusive definition of corporate social responsibility (CSR) was developed. A four-part conceptualization of CSR integrated the idea that the corporation has not only economic and legal responsibilities but ethical and philanthropic responsibilities as well (Carroll, 1979). The major point here is that for social responsibility to be established as legitimate, it had to address the entire spectrum of compulsions that business has to society, including the most elemental economic. Organizational responsiveness to social needs had its unveiling when early industrialists reacted to the social problem that industrialization was seen to have caused. Early on, economists as well as philosophers began to argue regarding the role of business in society and regarding what responsibility business has to society. Later, social theorists for instance Bell (1976), Bellah (Bellah et al. , 1985), and Wolfe (1989) continued the debate and raised it to a higher level of concept. They were not just concerned about the responsibility of the corporation as a social body but even more concerned concerning how the corporate revolution has altered social life. A recent evaluation of the literature recognizes no less than nine meanings for social accountability. The nine meanings were categorized by Sethi (1997) into three categories: social obligation, social reaction, as well as social responsiveness. Social obligation entails that a corporation engages in communally responsible behavior when it follows a profit within the constraints of law as forced by society. Consequently legal behavior in pursuit of profit is a communally responsible behavior, and any behavior not legal is socially negligent. Proponents of social responsibility as social compulsion offer four primary arguments to support their views first, they retain that corporations are accountable to their shareholders. Consequently, managers have the responsibility to manage the corporation in a way that would exploit owners interests. Second, socially responsible projects such as social improvement programs must be determined by law and left to the contributions of private individuals. Consequently, the government, through legislation, is best equipped to determine the nature of social development programs and to comprehend social enhancements in society. Businesses contribute in this regard by paying taxes to the government that correctly determines how they should be allocated. Third, it is a violation of management contract to give out corporate profits for social improvement programs. These actions amount to taxation without representation, according to Friedman (1970). Management is taxing the shareholders by expenditure their money on activities, which does not contribute directly to maximizing shareholders interests. Additionally, because managers are not elected public officials, they are taking actions that affect society without being accountable to society. Fourth, many people who subscribe to this school of thought believe that social programs financed by corporate managers might work to the disadvantage of society. In this sense, financial costs of social activities can, eventually, cause the price of the companys goods and services to increase, and customers would pay the bill.

Sunday, July 21, 2019

The Difference Between Perception And Expectation Marketing Essay

The Difference Between Perception And Expectation Marketing Essay The survival of any organisation is determined by satisfying the needs and wants of its customers. Sivadas and Baker-Prewitt (2000) asserts satisfaction is a critical measure of a firms success and has been shown to influence attitude, repurchase, and word-of-mouth communication. A customer is satisfied once he steps out of the sellers shop and his happy when the immediate need or want his met. Lovelock Wirtz (2007) explains that dissatisfaction drives customers away; it makes them willing to switch to other alternatives. Therefore, if customers are not satisfied with the services received, they easily find a substitute which makes the other organisation unprofitable. Fornell (1992) argues that high customer satisfaction will result in increased loyalty for the firm and that customers will be less prone to overtures from competition. Bainbridge (2003) defines convenience stores as a retail business with primary emphasis placed on providing the public with a convenient location to quickly purchase a wide array of consumable products. Therefore, Village store is considered as a convenience store. Lovelock Wirtz (2007:29) If a service experience does not meet expectations of customers, they may complain about poor service quality, suffer in silence, or switch providers in the future, customers evaluate service quality by comparing what they expected with what they perceived. 1.2 ORGANIZATIONAL BACKGROUND Village store started on the 24th of September 2007 during the Welcome Weekend and is accommodated in the same building with the Sports Centre close to the school hostels (Student Village and Carroll Court hostels). It is been controlled by the University of West of England Bristol, United Kingdom. Village store operates only on the main campus, Frenchay. Village store is a grocery shop that sells goods and provides services to its customers (students living in the school hostels and students that go to the Gymnasium). Their rush hours are between 5pm till 8pm. Their opening times are: Monday Friday 9am 10pm, Saturday Sunday: 11am 8pm. 1.3 PROBLEM IDENTIFICATION AND CONSEQUENCES. This problem focuses on Village store failures in satisfying its customers needs and wants despite its convenient location to them. This report is as a result of students complains about the delay in processes of goods sold and in services provided in Village store in UWE. After a close observation and investigation, it was discovered that students were not satisfied with the following: service promptness (Speed) and goods not available on time (Dependability). This results into some students saying they would prefer walking to a big store closer to UWE rather than shop at the Village store despite its convenient location to their hostels because they dont take the stocks of their goods on time and this would dissatisfy a customer that wants to purchase a good and finds out the good is not available (Dependability). 1.4 CUSTOMERS SATISFACTION FRAMEWORK Village stores objectives is to provide adequate goods and services to meet its expectant customers needs Slack et al (2007) Five Performance objectives would be used to analyse the difference between the companies objective and its customers expectations also the concept of the 7Ps of Service Marketing Mix Lovelock Wirtz (2007:22) to analyse the Processes services rendered and the People. Village store is a grocery store that sells goods and delivers services. The goods are displayed to be bought by the customers and their services are provided by the cashiers for the payment of their purchased items. 1.5 OBJECTIVES This objective is based on the problems encountered by students dissatisfaction of services provided in Village store. These issues could be divided into two parts which are the marketing and operational perspective of the grocery store which briefly explains the motive for this report and how it would be achieved. How does Village store know what their customers expect? What makes Village store objectives different from their customers expectation Why does a part of services provided by Village store not satisfy its customers? To recommend ways to improve the satisfaction of Village store customers. Brassington Pettitt (2006: 193) explains that Segmentation can be viewed as the art of discerning and defining meaningful differences between groups of customers to form the foundations of a more focused marketing effort and they further explained the organisation that fails to segment deeply enough on significant criteria will lose customers to competitors that do. Thus Village store customers are differentiated below: Segmentation Profile of Village Store Variable Segment 1 Segment 2 Segment 3 Gender Male Female Male Female Male Female Categories Of Customers Hostel Residents Gym Goers Non-Gym Goers Visits Frequency Regularly Regularly Occasionally Benefits Cigarettes, Alcohol, Sanitary pads, Soaps, etc Energy drinks, towels, socks, Gym bags, water etc Juice, coke, biscuit, yoghurt, crisps, etc 2.0 METHODOLOGY Methods adopted in gathering informations for this report are the two sources of data which are the primary and secondary data. To get the primary data SERVQUAL questionnaires were given out to forty students who visit the Village store during the peak periods of the store between 7pm-8pm to get a clearer view of the situation and their opinions of the goods and services provided (Appendix 1), And (Appendix 2) for a pictorial evidence of my observation of the students at exactly 8pm on a week day. For further data collection a secondary research was also carried out to analyse the situation, sources were mainly from, academic writings, articles, journals, and reports. 2.1 RESULTS Gilmore (2003:23) Service Quality is defined as the ability of an organisation to meet or exceed customers expectations. The outcome of the SERVQUAL instrument by Berry et al (1985) distributed to forty students who visits Village store regularly and occasionally showed students expectations is greater than their perceptions and this is seen from the table below with the aid of the formula which gives all the results in negative. Their responses were from a scale of 1(Strongly Disagree) to 7(Strongly agree) while 4 is neutral. Thus, my discovery was that service promptness of Village store is not satisfactory to what the students expects. EXPECTATION PERCEPTION Frequency of response Average Frequency of response Average 1 2 3 4 5 6 7 1 2 3 4 5 6 7 reliability 1 2 0 0 5 9 8 16 5.675 1 6 8 4 11 0 3 0 2.4 2 0 0 0 4 3 13 20 6.225 2 19 4 10 5 2 0 0 2.175 3 0 1 0 5 8 12 14 5.8 3 17 6 12 3 0 2 0 4.95 4 0 0 0 3 12 8 17 5.975 4 14 12 7 5 0 1 1 2.3 responsiveness 5 0 3 1 5 5 8 17 5.525 5 14 8 0 5 0 7 6 3.35 6 0 0 0 1 3 5 31 6.65 6 18 5 9 5 1 3 0 2.45 7 0 2 1 3 4 6 25 6.25 7 5 4 5 15 5 2 4 3.825 8 0 2 0 4 1 12 21 6.1 8 14 8 4 7 1 3 3 2.85 Fig 1 Expectations Perceptions (P-E) 1. 5.675 2.4 -3.275 2. 6.225 2.175 -4.05 3. 5.8 4.95 -0.85 4. 5.975 2.3 -3.675 5. 5.525 3.35 -2.175 6. 6.65 2.45 -4.2 7. 6.25 3.825 -2.425 8. 6.1 2.85 -3.25 Fig 2 The the total reliability expectations (23.67) and perception (11.85) of students who goes to Village store is illustrated below Fig 3 The total responsiveness expectation (24.52) and perception (12.47) of students who goes to Village store is illustrated below. Fig 4 THE DIFFERENCE BETWEEN PERCEPTION AND EXPECTATION Perception Expectation P-E Reliability 11.85 23.67 -11.82 Responsiveness 12.47 24.52 -12.05 Total 24.32 48.19 -23.7 Fig 5 The pie chart below shows the overall total of students expectations is 48.2 and the total perceptions is 24.3 OVERALL TOTAL PERCEPTION AND EXPECTATION Fig 6 3.0 PERFORMANCE OBJECTIVES AND CUSTOMER NEEDS The management of an organisation controls their objectives which determine their operational activities in fulfilling customers expectation. Slack et al (2007), explains that organizations set their objectives relating specifically to its basic task of satisfying customer requirements. Village store provides services that are run by UWE and part of their aim is to ensure that service to customer is delivered promptly. Slack et al (2007). The Five Performance Objectives of organisations are: Quality, Flexibility, Speed, Dependability and Cost. Village store has not been able to meet the needs of its customers in this two: Speed and Dependability. 3.1 SPEED DEPENDABILITY SPEED: It is essential in the operations part of an organisation by providing express delivery of goods and services to its customers. Slack et al (2007) defines Speed as the elapsed time between customers requesting products or services and their receiving them. This objective is important to Village stores serving promptness to its customers as quick as possible to reduce queues at the payment point. Katz et al (1991); Taylor (1994) claims Longish waits impact negatively on customer evaluations of an outlets quality because long queues affect the customers perceptions of the punctuality of a service i.e. how promptly customer requirements are satisfied and hence his or her ratings of the service providers overall efficiency and reliability. DEPENDABILITY: It requires fulfilling all customers needs and wants without delay of their desired goods and services. This makes the organisation dependable to its customers; they are assured that their expectation would be met. Slack et al (2007) defines Dependability as delivering, or making available, products or services when they were promised to the customer. This objective is also important to Village store having a minimum amount of goods out of stock so as to be able to always keep promises made to the customers. 3.2 PROCESS AND PEOPLE The seven elements referred to as 7Ps of service marketing which are product, place, price, promotion, physical environment, people, process: represent decision variables facing managers in an organisation Lovelock Wirtz (2007:21) A process is the method and sequence of actions in the service performance. Therefore if an organisations process is not well built its outcome would be poor. The manner in which an employee relates to a customer boosts the service quality of the organisation. Village store processing of goods and service takes a long time due to its low members of staffs. The frontline staff attends to customers as much as 400-500people in a day (high volume) and this diminishes the quality of the service. f Customer pays for goods Customer search for goods in the store Customer goes to the counter Customer sees the price of goods bought Customer enters the Village Store f Line of interaction Cashier put cash in the till and gives change Cashier politely request for payment Cashiers scans goods at the tills contact person (visible action) Line of visibility Cash till indicates the total amount of goods bought Contact person (Invisible action) F means Fail Points The above diagram is the blueprint of the process of interactions between a customer and Village store. Lovelock Wirtz (2007) defines Blueprinting as a powerful tool for identifying fail points which enables us to visualize the process of service delivery by depicting the sequence of front stage interactions that customers experience as they encounter service providers, facilities and equipment, with supporting backstage activities which are hidden from the customers and are not part of their experience. Mittal Vikas (2004) Managers can identify areas of high service responsiveness, that is, areas in which overall satisfaction is low but customers are highly responsive to improvements in service quality The first fail point pinpoints when a customer search for goods in the store and sees that goods have not been stock for sale; this affects the customers behaviour towards the grocery store since he/she was unsatisfied. After an interview with an employee, it was discovered that there is a capacity problem in Village store. Slack et al (2007) defines Capacity of an operation is the maximum level of value-added activity over a period of time that the process can achieve under normal operating conditions there are four components of capacity and if limited in an organisation can lead to constraints of capacity, they are: Manpower (Human Resource) Machinery(Equipment Facilities) Materials(Raw Materials) Money (Investment Funds). At this point Village store lacks manpower (human resource) capacity and this has resulted into a stock availability problem because there are not enough employees to quickly restore goods on shelf. This has made Village store undependable because customers would get dissatisfied if they cant get what they want from the store. Second fail point explains when a customer goes to the counter to pay for the selected goods. After thorough observation it was discovered at this point that Village store lacks machinery (Equipment Facilities) and manpower (human resource) capacity to cater for its demands which results into a queuing problem since there are not enough employees to serve customers and not enough equipments. 3.3 Gaps in Service delivery The gaps model of Zeithamal, Berry and Parasuraman was extended by Lovelock Wirtz (2007:424) identifies seven service quality gaps that occur at various points during the design and the delivery of a service performance of an organisation and the expectation of customers: The knowledge gap The standards gap The delivery gap The internal communications gap The perceptions gap The interpretation gap The service gap. The gaps noticed between Village store and its customers are identified below: The standards gap: Lovelock Wirtz (2007:424) the difference between managements perception of customer expectation and the quality standards established for service delivery. The management of Village store has not been able to understand the expectations of the customers and have therefore set a standard below what the students expect. Although students have not shown concerns about the cost, quality and flexibility they have shown dissatisfaction about the speed of service and also for the fact that you cant always get what you want when you need it (Dependability). The service gap: Lovelock Wirtz (2007:424) the difference between what customers expect to receive and their perceptions of the service that is delivered. Village store has not been able to meet the expectations of its customers, Customers are dissatisfied when they come into the store and can not find what they want. As shown in the questionnaire Village store customers expectations are higher than the perceived service they are getting. CONCLUSION After observations and thorough investigations for this research it was noticed that Village store needs to work on elements like speed of service and also work towards customers seeing the store as reliable to increase their service quality and customer satisfaction rate. This research also examined the process of interaction between a customer and the store and also identified fail points of the process. The gaps that exist between customers perception and expectations in village store were also discussed in this report. RECOMMENDATIONS Customers needs must always be satisfied at all times in both goods and services received from Village store notwithstanding that they have no competitor in their convenient location and they need to go out of their way to attract more customers. The following suggestions would be helpful in solving the two major problems observed between Village store and its customers Village store needs more effective and trained hands to increase the speed of serving customers at peak periods (manpower) by planning their capacity. Slack et al (2007:299) defines Capacity Planning as the task of setting the effective capacity of the operation so it can respond to the demands placed on it by deciding how the operation should react to fluctuations in demand. To retain these students they need to have an effective capacity management to control high demands of their goods and services. Slack et al (2007:309) explains that there are three methods of responding to demand fluctuations and they are: Ignore the fluctuations and keep activity levels constant (level capacity plan) Adjust capacity to reflect the fluctuations in demand (chase demand plan) Attempt to change demand to fit capacity availability (demand management). Slack et al (2007:309) An organisation uses the combination of these plans but one could overcome the other. Village store should use chase demand plan to respond to fluctuating demands of its customers by hiring a part time staff to assist the full time staff during peak periods to serve demands of customers at these times. Roger Bennett (1998) Other policies for reducing average queue lengths at checkouts include the practice of automatically opening a new till whenever there are more than (say) five people in an existing queue. Village store should provide self service checkouts (machinery) for the students to avoid queue and reduce pressure employee at the till. In closing the standard and service gaps Village store would develop innovative ways of carrying out feedback survey from the students by issuing a single paper form to customers at the cash till or fill a register book for queries to know their perceptions about Village store satisfaction rate to make more people take part in the survey and use incentives to motivate students to want to participate, this information gathered from its students would assist the management on making sure that promises made to their customers should be fulfilled at all times. The management of Village store needs to improve on the standard they aim to achieve these recommendations by making sure they are financially buoyant enough to focus on the areas they lack in satisfying their customers without going bankrupt. This can be done by recruiting employees that are hardworking, committed, focused on achieving target goals of the store, willing to abide by their set rules, and should always do what is expected of them by making sure they not only add value to the store but also to themselves. These are essential in satisfying customers needs and wants. Slack et al (2007) explains that dependability is valued by most customers.

Gbalahi Landfill Effects on the Environment

Gbalahi Landfill Effects on the Environment Beyond Technical Description: the State of the Gbalahi Landfill and its Effects on the Environment. CHAPTER ONE INTRODUCTION 1.0. Introduction One critical area of governance that has received huge investment in the developing world, especially in African countries in the last decade, is the social sector. However, in Africa, south of the Sahara, investment in the provision of social services is skewed towards health care and education with little going to environmental sanitation. This is in spite of the fact that African governments identified waste as the second most important problem after water quality (Senkoro, 2003) and also, the rapid urbanisation that the region is experiencing. Africa is said to have the highest rates of urbanisation in the world as more people live in urban centres (UN-Habitat, 2006). Although this offers economic opportunities, it also poses daunting environmental challenges in view of the fact that anthropogenic activities and rate of urbanisation are the factors that have been acknowledged to influence waste generation rates; the World Bank (2012) has observed that the higher the economic deve lopment and rate of urbanisation, the greater the amount of waste that is generated. As a consequence, waste in urban cities in Africa have not only increased, but have also resulted in waste management problem that has become intractable and threatens to undermine the efforts of city authorities as well as threatens the environment and public health (Baabereyir, 2009). Recent studies of the waste phenomenon in Africa have shown a litany of waste management issues: poor collection and disposal resulting in waste accumulation and indiscriminate dumping into valleys, streams and rivers, open gutters, et cetera leading to chocked drains, clogged streams and stinking gutters; lack of or poor management of disposal facilities or sites, as a result, they emit serious negative externalities on the physical environment and pose serious public health concerns , especially, for nearby communities; and others that municipal authorities in cities across Africa have to grapple with (Hardoy, Mitlin Satterthwaite, 2001; Kirondi, 1999; Onibokun Kumuyi, 1999; and Pacione, 2005). Against this background, it might seem today that waste management is a debilitating problem in cities in the developing world. On the contrary, studies have shown that waste management is particularly a major challenge that city authorities, the world over, face and many cities in the developed world have faced and may probably be facing still. Pacione (2005) observed that most city governments are confronted by mounting problems regarding the collection and disposal of solid waste. The problems with waste, Pacione (2005) further observed, are centred on the difficulties and high cost of disposal of the large volume generated by households and businesses in high-income countries; and collection, with between one-third and one-half of all solid waste generated remaining uncollected in lower-income countries. Girling (2005) also cited Lord Tycornnel of England in 1741 lamenting the neglect of cleanliness of which, perhaps, no part of the world affords more proof than the streets of Lo ndon, a city famous for wealth, commerce and plenty and for every other kind of civility and politeness; but which abounds with such heaps of filth as a savage would look on with amazement. In sub-Saharan Africa seen as the last global macro-region to experience urbanisation in the twenty first century (Amoah and Kosoe, 2014) the waste management situation seems worse as studies have shown and finds expression in city authorities inability to provide the entire functional elements of waste management: generation, onsite storage, collection, transfer and transport, processing and recovery and disposal of waste. As a consequence, uncontrolled (crude) dumping appears to be officially endorsed and tends to create the perception that safe disposal of waste is beyond the capacity of municipal authorities, Oteng-Ababio (2011). In Ghana, like many developing countries, uncontrolled dumping of waste had been practised until 2004 (Post, 1999) due to lack of modern waste management infrastructure as a result of low investments (Ministry of Finance and Economic Planning, 2011). Consequently, the Metropolitan, Municipal and District Assemblies (MMDAs) lack capacity and modern faci lities for proper wastes management to meet international best practice that reduce the negative impacts of waste on the environment and public health. However, in 2004 Ghana took a huge step toward modern waste management practice by moving from open dumps to engineered sanitary landfills when two of such facilities were opened in Kumasi and Tamale (Oteng-Ababio, 2011). An engineered sanitary landfill is generally considered to be a site designed, constructed and operated to minimise its effects on the environment and public health. For example, the Solid Waste Agency (2014) defined landfill as a carefully engineered and managed structure which acts as a final disposal option for waste. The World Bank (1999) elaborated further by noting that, the commonly accepted, scientific or popular, definitions of sanitary landfilling require the isolation of the wastes from the environment until rendered innocuous through biological, chemical and physical degradation processes in the landfill. Thus a sanitary landfill is different in many respects from any other landfilling method of waste disposal. Primary differences between the landfill designs used are in the completeness of isolation and methods of construction. According to the World Bank (1999) isolation from the environment can range from: no isolation (e.g., open dumping) partial isolation (some planned release to groundwater) containment (low permeability lining within the site and collection and removal of leachate) dry entombment (i.e., long-term storage in dry conditions, rather than disposal) Thus, an engineered sanitary landfill must be managed in accord with this axiom (isolation of the waste from the environment until rendered innocuous through biological, chemical and physical degradation processes in the landfill) to prevent it from posing risk to the environment and health. To achieve this, the World Bank (1999) outlined four basic conditions that should be met by site design and operation for a landfill to be regarded as a better landfill: Full or partial hydrogeological isolation. Preferably, a site should be located in or on low permeability geological strata to inhibit leachate migration off-site into an underlying aquifer. If this is not possible then additional materials should be brought to the site, to reduce the permeability at the base of the site. These will help control leachate movement from the waste into the groundwater and surrounding strata, and, if necessary, allow leachate to be collected for treatment. Formal engineering preparations. A sanitary landfill should be constructed from prepared engineering designs developed from local site geological and hydrogeological investigations. Once constructed, a sanitary landfill has to be operated according to a waste disposal plan leading to a final restoration plan. Permanent control. Sufficient numbers of trained staff should be based at the landfill to supervise and direct all preparation, site construction, and waste emplacement activities, as well as the regular operation, maintenance, and monitoring of gas and leachate control systems. Planned waste emplacement and covering. Waste should be spread in layers and, if necessary, compacted mechanically as part of the emplacement procedure, not dumped over a cliff-like working face. Where practicable the waste should be deposited in only a small working area and covered daily to render it less accessible to pests and vermin. EJnet.org (2003) posited that a secured landfill or an engineered sanitary landfill must have four critical elements to be successful: a bottom liner, a leachate collection system, a cover, and the natural hydrogeologic setting. The natural setting can be selected to minimise the possibility of wastes escaping to groundwater beneath a landfill. The three other elements must be engineered. The Tamale engineered sanitary landfill is located at Gbalahi in the newly created Sagnarigu District but serves both the Tamale Metropolitan and Sagnarigu District Assemblies. The landfill is the only scientific waste receptacle in Tamale (now made up of the Tamale Metropolitan and Sagnarigu District Assemblies). The construction of the Gbalahi landfill has brought a huge sigh of relief to local authorities who hitherto had no place of disposing off their waste in a cost effective and environmentally sound manner. Thus, officialdom basks in this achievement and the landfill is seen as the best solution to the waste management challenges in Tamale. Sadly, however, the project has received negative publicity in the local media due to its management. Management of waste disposal sites seems to be a major drawback to the overall efforts of waste management and it is as challenging as the management of waste through all the other functional elements before final disposal in cities in dev eloping countries, Ghana, and for that matter, Tamale inclusive (Coffie, 2010; Foday, Xiangbin and Quangyen, 2013; Owusu-Sekyere, Kpieta and Abdul- Kadri, 2013; Remigios, 2010; Salam Abul, 2010 Amoah and Kosoe, 2014). Against this background, it would seem reasonable to conclude that among the many problems that confront local authorities in Ghana, management of waste disposal sites is a particularly worrying issue that seems to overwhelm them. In fact, the problem appears intractable leading to waste burden in the cities. Many believe that the Millennium Development Goals (MDGs) 4, 5, 6 and 7 which concerns child mortality, maternal health, malaria, et cetera and environmental sustainability could not be realised by the end of 2015 in part because poor management of waste since waste disposal affects most of the issues the MDGs addressed. There is therefore an urgent call to find pragmatic measures to ensure effective management of landfill sites in Ghana. These issues invite research attention. 1.2. Statement of the problem The problem under investigation in this research is the worsening state of the Gbalahi engineered sanitary landfill site in Tamale and its effects on the environment. Compared to other waste disposal methods, landfill is the simplest, cheapest and most cost-effective method of disposing of waste (Barrett and Lawler, 1995), and easier to operate. As a result, in most low- to medium-income countries, landfill has become the ideal choice for final waste disposal with almost 100 per cent of generated waste going into landfills (World Health Organisation, 2006). Even in many rich countries, most waste is landfilled; according to the EEA (2003), over 75 per cent of generated waste within the European Union is landfilled. Although landfill seems to naturally be the preferred option for final waste disposal, especially, in low- to medium-income countries, it could be a real threat to public health and the environment if not properly managed. According to Foday, Xiangbin and Quangyen (2013) poor and ineffective management of landfills turn them to sources of environmental and health hazards to people living near it. The management practice at the Gbalahi landfill site leaves much to be desired and below best practice of engineered sanitary landfill where the object is to isolate the waste from the environment until it is rendered innocuous through biological, chemical and physical processes of nature (UNEP, 2005). As a result, the landfill site is saddled with a litany of challenges including ease of access by any and everybody, non-functional scale house (a component for determining the amount of waste that the landfill receives, et cetera), fires, haphazard placement of waste especially during the rai ning season, irregular compaction of placed waste, non-coverage of placed waste, chocked or silted inspection chambers, scavenging or waste picking even in the working face, et cetera (Figure 1.1). Figure 1.1: Aspects of the poor management of Gbalahi Landfill in Tamale Burning and Waste Picking at Gbalahi Landfill in Tamale Source: Field Work, 2015 As a consequence there increased leachate production, especially during the raining season; smoke pollution; breeding of vermin; and is it impossible to know how much waste the landfill has received so far and how much more it can receive; et cetera and many believe the landfill is gradually turning into nothing more than a dump. The effects of this poor or the lack of management of the landfill site is unsightly facility, flies, odour; et cetera. These are becoming apparent as in recent times communities living proximal to and downstream the landfill site have been agitating and threatening to forcefully close it down due to what they say pollution, thus bringing into sharp focus the concepts of NIMBY (Not In My Back Yard) and LULU (location of unwanted land use). Conditions at the site are increasingly becoming inimical to the ecosystem within its immediate surroundings as well as health risks to households living proximal. This situation calls for a scientific study to ascertain the state of the facility and the effects it is having on the environment. Unfortunately, this has not been done yet which leaves people to conjecture and policy makers with no scientific information for decision making. This study is therefore focused on analysing and gaining insights into the state of the landfill and how the operations are affecting the environment. This will provide information on the blind spots of policy makers and stakeholders, what works well and what can be done in managing the facility and also contribute to the growing mass of knowledge regarding landfill sites management. 1.3. Research Questions To achieve the goal of the study, the research was designed to answer the following questions: What is the state of the Gbalahi engineered sanitary landfill? How is the Gbalahi engineered sanitary landfill affecting the environment? What factors militate against proper management of the Gbalahi engineered sanitary landfill? In what ways can the management of the Gbalahi engineered sanitary landfill be improved upon? 1.4. Purpose and objectives of the study The purpose of this study was to examine the state of the Gbalahi engineered sanitary landfill in Tamale and how it is affecting the environment, with the aim of enhancing understanding of the problem and the key issues affecting the management of the landfill, and also to identify possible solutions to the problem. Pursuant to this, the specific objectives that guided the study were: To examine the state of the Gbalahi engineered sanitary landfill To assess the effects of the Gbalahi engineered sanitary landfill on the environment To identify the factors that militate against proper management of the Gbalahi engineered sanitary landfill To identify ways to improve upon the management of the Gbalahi engineered sanitary landfill 1.5. Scope of the Research Geographically, the study took place at the Gbalahi engineered sanitary landfill site located northeast of the city of Tamale, about 5 km from the city centre. Tamale is made up of the Tamale Metropolitan and the Sagnarigu District Assemblies. Tamale has a total population of 366,262, urban population of 274,022 and 58,855 households (GSS, 2012). The Gbalahi sanitary landfill site is located within the Sagnarigu District but serves both the Tamale Metropolitan Assembly (TaMA) and the Sagnarigu District Assembly. Tamale is located between 0Â °45ÂÂ ¹ W and 0Â °55ÂÂ ¹ W and latitude 9Â °20ÂÂ ¹ N and 9Â °30ÂÂ ¹ N. The Gbalahi sanitary landfill site consists of a solid waste receiving facility and a liquid waste treatment facility. The solid waste dumping facility is a sanitary landfill. The landfill has a total area of ha, divided into two phases or cells: one cell is full and inactive but uncapped while the other is in operation. The facility receives approximate ly ..0 t of solid waste per day. The landfill began receiving waste in .. 2004 and it is estimated to receive a total of 0 t of solid waste by the time it is capped. The liquid waste treatment plant consists of three ponds made up of two 1216 m2 and 1216 m2 primary and secondary facultative ponds respectively and two 2432 m2 anaerobic ponds arranged in series and are connected to a common 4464 m2 aerobic pond. The system is designed to allow the units to operate in rotation. Liquid waste, including leachate from the landfill is discharged into the anaerobic pond; the connections of the ponds make it possible for the discharged liquid waste to be opened into the primary facultative pond. When the water level in the primary facultative pond is high enough, it is opened into the secondary facultative pond through a connecting valve. By the same token, the water in the secondary facultative pond is opened through a valve into the aerobic pond when the level is high. Through this natural process, as the water moves from pond to pond through the controlled valves, it becomes cleaner. The study was limited to the site because there is a growing concern about its management which many believe is below best practice of sanitary landfill thereby turning it into an environmental and health threat. Also, the proper management of the facility has a bearing on waste management in Tamale as it is the only final disposal site in the area. The context of the study is on the management practices at the landfill site and how that is affecting the environment. This is because the main differentiating element between a dump and an engineered sanitary landfill besides the engineering works in construction is the management practices. Figures 1.1-1.5 below show the map of Ghana, Tamale, the landfill site, solid waste facility, liquid waste treatment plant and sampling locations. 1.6. Relevance and Justification for the Study Since the dawn of civilisation and throughout history, humans have evolved means by which generated waste is disposed; pursuance to this, landfill has been and continuous to be the most popular option for waste disposal across the globe, Ghana and for that matter Tamale inclusive. In recent years and with the advancement in technology, landfill technology (in engineered sanitary landfill) has made it possible for waste to be isolated from the environment until it is rendered innocuous through biological, chemical and physical processes of nature before it is discharged into the environment. To this end, an engineered sanitary landfill must be managed in accord with recommended standards of sanitary practice. This is because, the consequences if overlooked are incalculable: disease outbreak and infections, reduction in the ambient quality of the environment, loss of human resources et cetera. The management operations at the Gbalahi engineered sanitary landfill in Tamale seems to fall below recommended best practice. This situation of the facility calls for scientific study to ascertain the impact of the landfill on the environment; unfortunately, the only attempt of a study of the site is a PhD thesis proposal on the topic: Overcoming the Barriers and Challenges to the Development of Domestic Sewage Fish Culture by Abdul-Rahaman submitted to the Department of Fisheries and Watershed Management, College of Renewable Natural Resources, Kwame Nkrumah University of Science and Technology. Apart from this, other studies such as Puopiels (2010) work: Solid Waste Management in Ghana: The Case of Tamale Metropolitan Area; Songsore and McGranahans (1996) study Women and Household Environmental Care in the Greater Accra Metropolitan Area; Aryee and Crooks (2003) work: Toilet Wars: Urban Sanitation Services and the Politics of Public-Private Participation in Ghana and Devas and Korboes (2000) work on City Governance and Poverty in Kumasi have investigated issues related t o the urban waste problem in Ghana. These studies are but a few of the studies that have examined a wide range of environmental issues in Ghana; none of them has investigated the issue of engineered sanitary landfill site management to provide adequate understanding of the problem even though it remains a major component in achieving the overall goal of modern waste management. This situation creates a knowledge gap and makes it difficult to find solutions to the worsening state of the Gbalahi engineered sanitary landfill. To this end, this study will help to know the impact that the operations of the facility is having on the environment and further the understanding of the management problem of the landfill as well as provide a useful starting point for addressing the challenges. The research will also contribute to both the theory and practice of engineered sanitary landfill management. 1.7. Organisation of the Study This research has been organised into five chapters. Chapter one has provided a systematic introduction to the research study, statement of the problem, research questions, purpose and objectives of the study, scope of the research; relevance and justification for the study and organisation of the study. Chapter two reviews related literature and discussed landfill management operations and challenges in developing countries as well as examined the concepts of integrated waste management and sustainable waste management as conceptual frameworks and how they relate to waste management. Chapter three talked about the methods by which the data or information for the study was collected. Chapter four analysed and discussed the findings of the research and Chapter five concluded the study by presenting a summary of the key findings upon which lessons are drawn.

Saturday, July 20, 2019

Alzheimers Disease Essay -- Alzheimers Disease Essays

Alzheimer’s Disease   Ã‚  Ã‚  Ã‚  Ã‚  Alzheimer’s is a disease of the brain that causes a steady decline in memory. This results in dementia, which is loss of intellectual functions severe enough to interfere with everyday life. Alzheimer’s disease is the most common cause of dementia, affecting ten percent of people over 65 years old, and nearly 50 percent of those age 85 or older. My grandmother was diagnosed with â€Å"probable† Alzheimer’s disease over two years ago. After finding this out, I wanted to know more about this particular disease.   Ã‚  Ã‚  Ã‚  Ã‚  Alzheimer’s disease usually begins gradually, causing a person to forget recent events and to have difficulty performing familiar tasks. How rapidly the disease advances varies from person to person. Communication becomes difficult as the person with Alzheimer’s struggles to find words, finish thoughts, or follow directions. Eventually, people with Alzheimer’s become totally unable to care for themselves. My grandma is very close to this point.   Ã‚  Ã‚  Ã‚  Ã‚  Scientists are still not for certain what exactly causes Alzheimer’s disease. Research suggests that the central problem is malfunction and death of nerve cells, but scientists are still working to learn why this happens. Key areas of study focus on biochemical processes and pathways in nerve cells, effects of inflammation, and the influence of genes. Many experts believe that it usually arises form a complex combination of factors.   Ã‚  Ã‚  Ã‚  Ã‚  Increasing age is the greatest known risk factor f... Alzheimer's Disease Essay -- Alzheimer's Disease Essays Alzheimer’s Disease   Ã‚  Ã‚  Ã‚  Ã‚  Alzheimer’s is a disease of the brain that causes a steady decline in memory. This results in dementia, which is loss of intellectual functions severe enough to interfere with everyday life. Alzheimer’s disease is the most common cause of dementia, affecting ten percent of people over 65 years old, and nearly 50 percent of those age 85 or older. My grandmother was diagnosed with â€Å"probable† Alzheimer’s disease over two years ago. After finding this out, I wanted to know more about this particular disease.   Ã‚  Ã‚  Ã‚  Ã‚  Alzheimer’s disease usually begins gradually, causing a person to forget recent events and to have difficulty performing familiar tasks. How rapidly the disease advances varies from person to person. Communication becomes difficult as the person with Alzheimer’s struggles to find words, finish thoughts, or follow directions. Eventually, people with Alzheimer’s become totally unable to care for themselves. My grandma is very close to this point.   Ã‚  Ã‚  Ã‚  Ã‚  Scientists are still not for certain what exactly causes Alzheimer’s disease. Research suggests that the central problem is malfunction and death of nerve cells, but scientists are still working to learn why this happens. Key areas of study focus on biochemical processes and pathways in nerve cells, effects of inflammation, and the influence of genes. Many experts believe that it usually arises form a complex combination of factors.   Ã‚  Ã‚  Ã‚  Ã‚  Increasing age is the greatest known risk factor f...

Friday, July 19, 2019

Free Essay: Needs vs. Desires in Shakespeares King Lear :: King Lear essays

Needs vs. Desires in King Lear          In Act 2, Scene 4 of King Lear, written by William Shakespeare, Lear argues that for a person to be content with only what one needs, is the same as reducing a human to the level of a beast or animal. I am in opposition to Lear's idea via the issue of needs versus desires. Through knowledge based on experience, observation, and reading I can elaborate on my reasons for choosing to challenge his opinion.    From my own experience I know that a need is a lacking or requirement for a substance, to live; an adequate amount. So a desire is to wish or long for more of something; or in Lear's world, to be on the verge of mania. A good way to compare needs versus desires is food. Food is a necessity to live. When you eat the right amounts of what you ought to, you are sufficiently nourished and therefore healthy. Yet, if you always go to an All-You-Can-Eat-Buffet and try to get your monies' worth by gorging yourself, that is a desire. This is for the reason that you are overeating, and the majority of the food is more harm than good. At an All-You-Can-Eat-Buffet you persuade yourself to always eat one more plate full. It seems to be worth it, so you eat till you reach the point of marginal utility for the money you have spent. By doing this you are satisfying the desire temporally but your stomach is miserable, which is a base lifestyle to have. I believe you should eat to live and not live to eat, nor should your flesh rule over you. The way this relates to Lear is that he could not depart without all of his men even though he did not need them anymore. He wanted to keep some since of wealth and authority. Lear also desired to be flattered which lead to his own demise.    By observing people I know that if you own less you are more appreciative of things in life. Yet if you own more you desire more. Therefore you become a slave to your passions and lust, rather than an owner of your possessions.

Decision Support Systems :: essays research papers

Decision Support Systems (DSS) A Decision Support System (DSS) is an information system at the management level of an organization that combines data, analytical tools, and models to support semistructured and unstructured decision-making. A DSS can handle low volume or massive databases optimized for data analysis. DSS has more power than other systems. They are built explicitly with a variety of models to analyze data or they condense large amounts of data into a form where they can be analyzed by decision-makers. DSS are designed so that the user can work with them directly. In the proceeding paragraphs I will give examples of some decision support systems and how they are being used. Integrated Decision Support Corporation (IDSC) is a company that provides decision support software to the truckload transportation industry. IDSC focuses on providing superior decision making software by creating state of the art optimization algorithms. IDSC released a product called NETWISE 3.0 in response to shippers requesting packaged and conditional bids, carriers having a difficult time selecting the lanes that compliment their current network, and determining the dedicated opportunities within a bid. NETWISE 3.0 are a decision support tool used in the analysis of profitability, pricing, and network balance. Companies were having a problem of having their carriers spend countless hours of manpower responding to single bid. NETWISE 3.0 addresses this issue by providing them with an enterprise software package that provides the with the same opportunities as the shipper. IDSC solved the problem of having the carrier determine how to price a lane so that it appears attractive to the shipper and yet still be profitable. During the bid preparation process, NETWISE utilizes a data correction engine that provides an intelligent search for city names and postal codes. Overall NETWISE provides users with a tool that significantly reduces the amount of time required to process a shipper bid. This allows item to be spent on the strategic issues instead of the monotonous details. NETWISE provides an intelligently discipline to the pricing process, resulting in a excellent solution for responding to shippers bids, or determining appropriate annual or daily pricing action. Innovative Systems Techniques (Insyte) designs and installs database management and decision support systems using Vision, their object oriented database technology. As both a technology developer and systems implementers, they uniquely offer clients access to their Vision technology and the direct involvement of their Vision TECNOLOGY and the direct involvement of their Vision Vision TECNOLOGY nad of their highly capable staff.

Thursday, July 18, 2019

Othello

In the play Othello Ago states his anger towards Moor Othello to Ordering. His anger Is justified by Othello having promoted a man named Michael Cassia to a rank above him and Ago gives the notion that his wife had an affair with Othello. For these reasons Ago manipulated the people around him to the point where each could not tell the truth from the lies. Ago was able to solidify his web of deceit from flaws In their character in order to create success. Ago has always held a grudge towards Michael Cassia for stealing the Job he wanted.Michael Cassia has but one flaw that of which is drinking. At a party to honor the Moor's marriage and the victory of war Ago highlights this flaw. With the words â€Å"If I can fasten but one cup upon him, With that which he hath drunk tonight already†¦ (Shakespeare 45)† Ago gets Cassia drunk. Cassia Is not the only person to have their flaws exploited. Ago uses his wife's flaws marriage and attraction to get control over her. Email says â€Å"My wayward husband hath a hundred times Who'd me to steal It†¦ Shakespeare 65)† as she steals token of love from Toeholds wife Desman that Othello had given her. These are lust some of the flaws Ago exploited in his journey to get what he wanted. Getting Cassia drunk led to him getting into a fight at the party with which Othello walked in on. Sago's plan gained success from this incidence by Othello words â€Å"l love thee; But never more be officer of mine†¦ (Shakespeare 51)†. No longer is Cassia in the job that Ago had been passed over for. But, this victory does not stop Ago; he desires blood.Although, he does not Just want Cassia to die but also his Supposed' reined Ordering as well. Ago however says â€Å"Now whether he kill Cassia, Or Cassia him, or each do kill the other, Every way makes my gain†¦ (Shakespeare 97)†. This illustrates that he does not care which of them dies for either way he will gain success. In the end Sago's plan i s a success even after all the lies and manipulations have been brought to light. He managed to get all of his enemies killed except for the person he wanted from the very beginning: Michael Cassia.Who in the end of the play Othello would be in charge of the punishment imposed upon him. Ago prevailed by harboring what makes each person weak and then using that weakness against them. Othello By Muslim is Justified by Othello having promoted a man named Michael Cassia to a rank above tell the truth from the lies. Ago was able to solidify his web of deceit from flaws in drunk. Cassia is not the only person to have their flaws exploited. Ago uses his wife's flaws marriage and attraction to get control over her. Emilie says â€Å"My wayward husband hath a hundred times Who'd me to steal it†¦ Shakespeare 65)† as she steals token of love from Othello wife Desman that Othello had given her. These are just some of the flaws Ago exploited in his Journey to get what he wanted. Gett ing Cassia drunk led to him getting into a fight at the party with which Othello walked in on. Lagos plan gained success from this incidence by Othello words â€Å"l love the Job that Ago had been passed over for. But, this victory does not stop Ago; he desires blood. Although, he does not Just want Cassia to die but also his ‘supposed' In the end Lagos plan is a success even after all the lies and manipulations have Othello In the play Othello Ago states his anger towards Moor Othello to Ordering. His anger Is justified by Othello having promoted a man named Michael Cassia to a rank above him and Ago gives the notion that his wife had an affair with Othello. For these reasons Ago manipulated the people around him to the point where each could not tell the truth from the lies. Ago was able to solidify his web of deceit from flaws In their character in order to create success. Ago has always held a grudge towards Michael Cassia for stealing the Job he wanted.Michael Cassia has but one flaw that of which is drinking. At a party to honor the Moor's marriage and the victory of war Ago highlights this flaw. With the words â€Å"If I can fasten but one cup upon him, With that which he hath drunk tonight already†¦ (Shakespeare 45)† Ago gets Cassia drunk. Cassia Is not the only person to have their flaws exploited. Ago uses his wife's flaws marriage and attraction to get control over her. Email says â€Å"My wayward husband hath a hundred times Who'd me to steal It†¦ Shakespeare 65)† as she steals token of love from Toeholds wife Desman that Othello had given her. These are lust some of the flaws Ago exploited in his journey to get what he wanted. Getting Cassia drunk led to him getting into a fight at the party with which Othello walked in on. Sago's plan gained success from this incidence by Othello words â€Å"l love thee; But never more be officer of mine†¦ (Shakespeare 51)†. No longer is Cassia in the job that Ago had been passed over for. But, this victory does not stop Ago; he desires blood.Although, he does not Just want Cassia to die but also his Supposed' reined Ordering as well. Ago however says â€Å"Now whether he kill Cassia, Or Cassia him, or each do kill the other, Every way makes my gain†¦ (Shakespeare 97)†. This illustrates that he does not care which of them dies for either way he will gain success. In the end Sago's plan i s a success even after all the lies and manipulations have been brought to light. He managed to get all of his enemies killed except for the person he wanted from the very beginning: Michael Cassia.Who in the end of the play Othello would be in charge of the punishment imposed upon him. Ago prevailed by harboring what makes each person weak and then using that weakness against them. Othello By Muslim is Justified by Othello having promoted a man named Michael Cassia to a rank above tell the truth from the lies. Ago was able to solidify his web of deceit from flaws in drunk. Cassia is not the only person to have their flaws exploited. Ago uses his wife's flaws marriage and attraction to get control over her. Emilie says â€Å"My wayward husband hath a hundred times Who'd me to steal it†¦ Shakespeare 65)† as she steals token of love from Othello wife Desman that Othello had given her. These are just some of the flaws Ago exploited in his Journey to get what he wanted. Gett ing Cassia drunk led to him getting into a fight at the party with which Othello walked in on. Lagos plan gained success from this incidence by Othello words â€Å"l love the Job that Ago had been passed over for. But, this victory does not stop Ago; he desires blood. Although, he does not Just want Cassia to die but also his ‘supposed' In the end Lagos plan is a success even after all the lies and manipulations have Othello In the play Othello Ago states his anger towards Moor Othello to Ordering. His anger Is justified by Othello having promoted a man named Michael Cassia to a rank above him and Ago gives the notion that his wife had an affair with Othello. For these reasons Ago manipulated the people around him to the point where each could not tell the truth from the lies. Ago was able to solidify his web of deceit from flaws In their character in order to create success. Ago has always held a grudge towards Michael Cassia for stealing the Job he wanted.Michael Cassia has but one flaw that of which is drinking. At a party to honor the Moor's marriage and the victory of war Ago highlights this flaw. With the words â€Å"If I can fasten but one cup upon him, With that which he hath drunk tonight already†¦ (Shakespeare 45)† Ago gets Cassia drunk. Cassia Is not the only person to have their flaws exploited. Ago uses his wife's flaws marriage and attraction to get control over her. Email says â€Å"My wayward husband hath a hundred times Who'd me to steal It†¦ Shakespeare 65)† as she steals token of love from Toeholds wife Desman that Othello had given her. These are lust some of the flaws Ago exploited in his journey to get what he wanted. Getting Cassia drunk led to him getting into a fight at the party with which Othello walked in on. Sago's plan gained success from this incidence by Othello words â€Å"l love thee; But never more be officer of mine†¦ (Shakespeare 51)†. No longer is Cassia in the job that Ago had been passed over for. But, this victory does not stop Ago; he desires blood.Although, he does not Just want Cassia to die but also his Supposed' reined Ordering as well. Ago however says â€Å"Now whether he kill Cassia, Or Cassia him, or each do kill the other, Every way makes my gain†¦ (Shakespeare 97)†. This illustrates that he does not care which of them dies for either way he will gain success. In the end Sago's plan i s a success even after all the lies and manipulations have been brought to light. He managed to get all of his enemies killed except for the person he wanted from the very beginning: Michael Cassia.Who in the end of the play Othello would be in charge of the punishment imposed upon him. Ago prevailed by harboring what makes each person weak and then using that weakness against them. Othello By Muslim is Justified by Othello having promoted a man named Michael Cassia to a rank above tell the truth from the lies. Ago was able to solidify his web of deceit from flaws in drunk. Cassia is not the only person to have their flaws exploited. Ago uses his wife's flaws marriage and attraction to get control over her. Emilie says â€Å"My wayward husband hath a hundred times Who'd me to steal it†¦ Shakespeare 65)† as she steals token of love from Othello wife Desman that Othello had given her. These are just some of the flaws Ago exploited in his Journey to get what he wanted. Gett ing Cassia drunk led to him getting into a fight at the party with which Othello walked in on. Lagos plan gained success from this incidence by Othello words â€Å"l love the Job that Ago had been passed over for. But, this victory does not stop Ago; he desires blood. Although, he does not Just want Cassia to die but also his ‘supposed' In the end Lagos plan is a success even after all the lies and manipulations have